Strategic Chiropractor and www.StrategicDC.com Policies

RETURN AND REFUND POLICIES

CDs, DVDs, and Printed Books/Manuals:
If you received damaged, defective, or incorrectly packaged items, we are happy to provide a replacement copy. Please notify us within 90 days of purchase.

If you are unsatisfied with your purchase, you can return it for a refund providing we receive the merchandise in its original condition and packaging. Please notify us via email at CS@strtegicdc.com and return the product to:  Strategic Chiropractor Returns, 93. South Jackson St #34350, Seattle, WA 98104.  In the case of returns, the original shipping and handling charges are not refundable, and you will be responsible for all costs associated with return shipment.

Ebooks and Downloadable Content:
Downloads are not returnable or refundable after purchase. If you need assistance with a purchase or download, please contact CS@strategicdc.com.

CANCELLATION POLICY
If you need to cancel an order for a printed book/manual, audio cd or dvd, you may do so prior to shipping.  If the order has already shipped, return or refund policies above apply. Ebooks and downloadable materials are not cancellable as they are automatically delivered via email and/or through a download link upon confirmed purchase. If you need assistance with a cancellation, please contact CS@strategicdc.com.

SHIPPING AND DELIVERY POLICIES

We do not ship or deliver physical products (printed books, manuals, cds, dvds) outside the United States.   All shipping is done via USPS within 2-3 business days of confirmed purchase unless specific instructions to expedite the order are requested, at which point, additional shipping fees may apply.

PRIVACY POLICIES

Your privacy is very important to us.  This Privacy Statement for The Strategic Chiropractor, LLC and its website www.strategicdc.com (“Privacy Statement”) details the company’s policies with respect to the handling of personally identifiable information (“Information”) submitted by the reader of this Privacy Policy (“You”) or otherwise collected by The Strategic Chiropractor via the company’s website or in the course of providing services to The Strategic Chiropractor’s customers. The Strategic Chiropractor will use and disclose Information only in accordance with the terms of this Privacy Statement.

A. COLLECTION OF INFORMATION

The type of Information submitted to or collected by The Strategic Chiropractor varies depending upon the nature of the activity and relationship with The Strategic Chiropractor.

1. Browsing the Website: When You browse the company’s website, The Strategic Chiropractor may collect information regarding the domain and host from which You access the Internet, the Internet Protocol address of the computer or Internet Service Provider You are using, and anonymous site statistical data. This information is collected for the purpose of assessing the effectiveness of the company’s website and for security reasons.
2. Inquiries: The website contains various forms, links to company e-mail addresses, and fax numbers that You may use to solicit information about the website, The Strategic Chiropractor services, and the company in general. When You complete and submit a form, send us an e-mail, send us a fax, or contact us by telephone, The Strategic Chiropractor may store the inquiries and their contents, including any personally identifiable information You may have provided. Any personally identifiable information You submit via an inquiry is collected only with Your knowledge and active participation.
3. Use of Gateway Services: When You purchase our products or sign up for our services You will be required to provide personally identifiable information (“Order Information”) and to enter into a written agreement with The Strategic Chiropractor. The Strategic Chiropractor Customers transmit Order Information to The Strategic Chiropractor for the purpose of processing Orders.  This Order Information may include name, address, telephone number, billing information (such as a credit card number), and the type of personal computer being used to access the Services. The personal information collected from Members during the registration process (or at any other time) is used primarily to provide a customized experience as you use our Products and Services. Your information will never be licensed or sold to any third party. However, we may make limited disclosure of personal information under the specific circumstances described in the “Disclosure” section below.

B. USE AND DISCLOSURE OF INFORMATION

Usage and disclosure of Your Information varies based on Your relationship with The Strategic Chiropractor. The Strategic Chiropractor never sells any personally identifiable information and, except as expressly set forth below, never discloses personally identifiable information to any third parties.

1. Browsing the Website: Information collected while You’re browsing our website may be used to analyze trends, administer the website, improve site performance, gather broad demographic information, and for security purposes. Such Information may be disclosed to third parties to provide any of the aforementioned activities on behalf of The Strategic Chiropractor.
2. Inquiries: Information collected during the course of You submitting an inquiry via online form, e-mail, fax, or telephone call may be used by The Strategic Chiropractor to respond to Your inquiries or to contact You to inform You of services of The Strategic Chiropractor that may be of use to You. Information collected during the course of an inquiry will not be disclosed to any third party unless such third party has been contracted by The Strategic Chiropractor, with obligations of confidentiality, to contact You on our behalf.
3. Use of The Strategic Chiropractor Services: If You are a Strategic Chiropractor Customer, The Strategic Chiropractor will use Your Information during the course of providing You such requested services and/or products. During the course of providing such services, The Strategic Chiropractor may disclose Your Information to third parties that have contracted with The Strategic Chiropractor to perform certain functions of the services or delivery of products on our behalf (“Subcontractors”). The Strategic Chiropractor may also use Your Information to contact You about other The Strategic Chiropractor offerings and to inform You about general company news and industry trends, directly or through the use of third party vendors. The Strategic Chiropractor may also use Your Information for internal business analyses. If You are a customer of a The Strategic Chiropractor. The Strategic Chiropractor may also use Order Information at an aggregate level for internal business analyses and fraud prevention. During the course of providing services or order fulfillment to The Strategic Chiropractor Customers, The Strategic Chiropractor may disclose Order Information to banks, processors, card associations, and other financial institutions that are involved in the course of processing the transaction applicable to the Order Information.
4. Surveys and Questionnaires: If You submitted an inquiry to The Strategic Chiropractor or if You are a The Strategic Chiropractor Customer, periodically, The Strategic Chiropractor may use Your Information to contact You, directly or through a third party vendor, to complete a survey or questionnaire. Responses to any such survey or questionnaire may be used for internal business analyses and may be disclosed in aggregate form without disclosing any personally identifiable information.
5. Use of Cookies: Forms on our website may use cookies. Cookies are small files of data that reside on Your computer and allow The Strategic Chiropractor to recognize You as a The Strategic Chiropractor Customer or a previous visitor of our website. The Strategic Chiropractor may use cookies to populate frequently used forms or to provide You with other customized viewing options for Your convenience. The Strategic Chiropractor uses cookies solely to maintain personalized services throughout the website.
6. Confidentiality Obligations: All contracts entered into between The Strategic Chiropractor and The Strategic Chiropractor Customers, The Strategic Chiropractor and Subcontractors, and The Strategic Chiropractor and other third party service providers contain express provisions governing the confidential treatment of any and all personally identifiable information.
7. Investigations and Proceedings: The Strategic Chiropractor may use Information to conduct internal investigations. The Strategic Chiropractor may disclose Information to cooperate with an investigation by law enforcement agencies or other governmental authorities and may also disclose Information in response to a subpoena, warrant, court order, or other comparable legal processes.

C. INFORMATION SECURITY

The Strategic Chiropractor is committed to privacy and security. We have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.

Where to Direct Questions About Our Privacy Policy

If you have any questions about this Privacy Policy or the practices described herein, you may contact us through the contact information provided on this Web site. Revisions to This Policy Our Company reserves the right to revise, amend, or modify this policy, our Terms Of Use & Service agreement, and our other policies and agreements at any time and in any manner, by updating this posting.